Terms and Conditions

Effective Date: August 1, 2026

Welcome to Rida Rauf. These Terms and Conditions govern your use of our website, products, services, and online ordering facilities.

By accessing our website or placing an order, you agree to these Terms and Conditions.

1. About Rida Rauf

Rida Rauf is an online clothing and fashion store serving customers in Pakistan.

Phone: 0312 5448359

Office Address: House No. 3, Street No. 13, Hostel City, Islamabad, Pakistan

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, prices, sizes, and availability information.

However:

Colors may appear differently depending on screen settings

Fabric texture and details may vary slightly

Minor differences may occur because of lighting, photography, production, or handmade work

Product packaging may change

We may correct errors or update information without prior notice.

3. Sizes and Measurements

Customers should review available size information before placing an order.

Measurements may vary slightly because of fabric, stitching, design, or manual measurement.

Customers are responsible for selecting the appropriate size.

4. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, or cancel orders if stock is unavailable or an unexpected issue occurs.

5. Prices and Payments

Prices are displayed in Pakistani Rupees unless stated otherwise.

Prices, discounts, promotions, and delivery charges may change without prior notice.

Available payment methods will be displayed during checkout or communicated during order confirmation.

6. Order Acceptance

Placing an order does not guarantee acceptance.

We may verify order details before processing.

We may refuse, cancel, or limit an order where:

Stock is unavailable

Information is incomplete or inaccurate

A pricing or technical error occurred

The order appears fraudulent or unauthorized

Delivery is unavailable

Previous orders were repeatedly refused or not received

7. Shipping and Delivery

Delivery times are estimates and may be affected by courier operations, weather, public holidays, order volume, or other circumstances outside our reasonable control.

Customers should review the Shipping and Service Policy for additional information.

8. Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return and Refund Policy.

Items that are worn, washed, altered, customized, or returned without original tags may not be eligible.

9. Intellectual Property

The Rida Rauf name, branding, logos, designs, product images, text, graphics, and website content are owned by or licensed to Rida Rauf unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use this content without prior written permission.

10. Acceptable Website Use

You agree not to:

Use the website for unlawful or fraudulent purposes

Provide false or misleading information

Attempt to interfere with website security

Copy website content without permission

Use automated systems in a way that disrupts website operations

11. Limitation of Liability

To the extent permitted by applicable law, Rida Rauf will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits rights that cannot legally be excluded.

12. Third Party Services

Our website may use third party payment providers, courier companies, website platforms, and technology services.

We are not responsible for delays or interruptions caused by third parties outside our reasonable control.

13. Changes to These Terms

We may update these Terms and Conditions from time to time.

Updated terms will be published on this page. Continued use of the website after publication means that you accept the updated terms.

14. Governing Law

These Terms and Conditions will be interpreted according to the applicable laws of Pakistan.

15. Contact Us

Rida Rauf

Phone: 0312 5448359

Office Address: House No. 3, Street No. 13, Hostel City, Islamabad, Pakistan