Privacy Policy

Effective Date: August 1, 2026

Rida Rauf respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, or contacting our customer support team.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information:

Your full name

Phone number

Email address

Billing and delivery address

Order details and purchase history

Account information

Payment and transaction information

Messages, reviews, or feedback you send to us

Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use your information to:

Process and confirm orders

Arrange delivery and communicate order updates

Provide customer support

Respond to questions, complaints, or return requests

Improve our products, website, and customer experience

Prevent fraudulent or unauthorized transactions

Send promotional offers or product updates where permitted

Meet legal, accounting, and business requirements

3. Sharing Your Information

Rida Rauf does not sell or rent customer information.

We may share necessary information with trusted service providers, including:

Courier and delivery companies

Payment service providers

Website hosting and technology providers

Marketing and analytics service providers

These parties may use information only as needed to provide their services or meet applicable obligations.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, understand website activity, and provide a better shopping experience.

You may manage or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

5. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

No online system is completely secure. Although we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Third Party Links

Our website may contain links to third party websites or services. Rida Rauf is not responsible for the content, privacy practices, or security of external websites.

7. Your Choices

You may contact us to request access to or correction of your personal information, or to stop receiving promotional communications.

Some information may need to be retained for order records, legal obligations, accounting, fraud prevention, or legitimate business purposes.

8. Changes to This Policy

We may update this Privacy Policy when our website, business practices, or legal requirements change. Updated policies will be published on this page.

9. Contact Us

Rida Rauf

Phone: 0312 5448359

Office Address: House No. 3, Street No. 13, Hostel City, Islamabad, Pakistan